A-1 Furniture in Duncanville, TX Closed now

Reviews about A-1 Furniture

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  July 03, 2020, by Tamara Terrell
  I USED to really like this store. This store was my first go to for ANYTHING now it's my last resort. I believe as they gain more business the service goes to crap! I bought so many items from this store but the last item I purchased was definitely my last. I purchased a wooden, formal dining table for about $1300, it was absolutely beautiful. I bought the store display. After paying half of it upfront I asked them when were they were going to take it off the floor so it wouldn't get messed up, the lady nonchalantly said "On Monday" It was FRIDAY!! I said "No, you guys' busiest day is on Saturday and people will be coming in and touching all over it and sitting down in it. So I ask the manager and he said he will take it off the floor immediately and wrap it up in plastic. 2nd thing is on the day that I was to come in and pay my balance in full, I needed some full size bedrails and called in ahead of time and ask them to add that to my bill and I will pay the off the table and for the bedrails in full. He said he couldn't do it because everything would have to be refigured??? Refigured for what??? You are just adding $35 extra to the $690 balance that I already have and I am taking my table and bedrails. What's the big deal??? So I asked "I can't purchase them??" He said that I could but not add the balance to the balance that I already had???? So I have to do 2 separate transactions, one for my table and then another for my bedrails??? Needless to say, I bought my bedrails somewhere else because that was just crazy. That's a shame that stupid things like that will cause them to lose business. I'd rather pay more somewhere else than deal with CRAZINESS.